Sunday, September 6, 2015

How To Avoid Clogging The Sink

In the five years that this unit has been lived in, we had just recently experienced a clogging of the kitchen sink. To circumvent this, a pail was used underneath the kitchen sink as a catch basin. There would be times that it would be off their minds and water would overflow then seep through the cabinets and onto the floor. This went on for two months. And in a gritting attempt, the clogged pipe was addressed. We will tell you how after the jump.

Pipe is still clogged after first attempt

While thinking of the tenants' concern which has been on-going for two months and placing myself on their shoes, I went through a light bulb idea (which turned out a good idea by the way) and messaged none other than the First Vice President for Commercial Division of Megaworld Corporation, Mr. Kevin Tan on Instagram. I never thought I would get a reply from THE Kevin Tan, but alas, I did. He nicely directed me to  the Client Relations Head Group at Megaworld Corporation, Ms. Michelle Lazatin.

Our email correspondence went:

Hi Mr. Lazatin, 
I was endorsed to you by Mr. Kevin Tan. This is regarding a clogged pipe that is preventing the water from the sink from continuously flowing. This is in 15S Stamford Executive Residences Tower 1. This has been going on for more than two months already.
Two of you maintenance staff already went to my unit and said that the clogged pipe stems down to 14S which is the unit below mine.
I currently have tenants who just gave birth. To circumvent this they have to place a pail inside the sink which makes it cumbersome. I don't want this to be the reason for cutting their lease short. I hope you understand.
I am attaching Mr. Kevin Tan's endorsement.
Thank you very much and hoping for your prompt action. 
I was sorry for mistaking her as a he. By this time, I am not still sure if this will only fall on deaf ears. But the following day, Ms. Lazatin replied much to my delight.

Dear ..., 
I am sharing with you the response of our property management with regard the leak.
In summary, they need to fix Unit 14S to address the concern however, they are still asking for the access to the unit owner. 
I am copying Mr. Lloyd Lontoc, the area head from First Oceanic so that he can provide us update the soonest.
Thank you. 
Yours truly,
Michelle Lazatin

-------- Original Message --------
Subject: RE: Clogged Pipe
Date: Tue, 1 Sep 2015 16:08:23 +0800
From: lloyd lontoc
To: 'Michelle B. Lazatin'  
Dear Michelle, 
Further to our discussion a while ago following are our findings:
1. P-trap at 15S is clogged.
2. The latest de-clogging done using auger machine was last August 22, 2015.
3. It was not successful because of the presence of too much grease.
4. Admin temporarily removed the p-trap to give way for the auger machine but to no avail.
Action plan:
To do the de-clogging at 14S, considering the shortest distance of pipes going to the main sewer line.
We need to access at unit 14S to do the de-clogging.
Admin in close coordination with the tenant and as soon as we get in touch with them, repair will be scheduled tomorrow.
We are also calling the attention of the unit owner as well as the broker to contact the tenant.
As soon as we get a schedule, we will do the repair as soon as possible.

We are doing everything to reach the tenant at 14 S.
Lloyd Lontoc
I was ecstatic at her response and have a gut feeling that the issue will be finally addressed.

Hi Ms. Lazatin and Mr. Lontoc, 
Thank you for the constant update and urgent attention on this matter. Really appreciate it.
Will be informing them of your scheduled repair tomorrow.
Again, thank you very much. 
Again, a prompt response:

Dear ..., 
Kindly see below update from Mr. Lontoc.
We trust that the leak will be addressed once and for all.
Thank you. 
Yours truly,
-------- Original Message --------
Subject: RE: RE: Clogged Pipe
Date: Wed, 2 Sep 2015 17:46:59 +0800
From: lloyd lontoc
To: 'Michelle B. Lazatin'
CC: , "Stamford Residences"  
Dear Michelle,

Please be informed that Ana Baluyot our Property Head at Stamford was able to talk with the sister in-law of unit owner at 14S, ..., who is currently occupying the unit. ...confirmed her presence tomorrow for our maintenance to be able to access and repair clogged pipe at 14S.

On the other hand, ..., who is a tenant of was already informed about the repair to be done tomorrow morning. We hope to solve the problem the soonest.
True enough, the following day, two determined maintenance engineers came to our rescue. We were told that suction tube or the surgical drains went as far as 20 feet before they were able to get rid of the culprit. It turned out to be lard or oil that got stuck in the drainage pipes.

Maintenance engineers checking the sink
20 feet of surgical drain went in to the pipe to address the problem
Grime, grease and lard that prevented the flow of water causing the clog
Getting tips from Drano to prevent a clogged sink:
Q: At the moment, I don’t have any clogs . . . and I’d like to keep it that way. What can I do to prevent clogs from happening? 
A: The only thing better than having a quick, sound solution to a clogged sink or bathtub is not having to deal with the clog in the first place. Here are a few quick and easy tips to help keep things running smoothly. 
Tips for the Kitchen Sink 

  • Avoid letting food scraps go down the drain. Use a drain strainer in your sink to help keep the food out. 
  • Don’t pour grease or oil down your drain. Instead, pour grease into a sealable container and then throw the sealed container in the trash. Otherwise, grease can stick to the inside of your pipes and lead to a clogged sink. 
  • Pour a kettle of boiling water down the drain once a week to melt away any fat or grease that may have collected inside your pipes. Be sure to pour the water slowly to avoid any splashing. Also, don’t turn on the garbage disposal immediately afterwards, as splash-back of hot water could occur.

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